Refund Policy
We offer a 30-day money-back guarantee on all Property Peeker access pass purchases. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider, Paddle.com, which acts as the Merchant of Record for all our orders. To request a refund:
- Visit paddle.net and look up your order using the email address used at checkout.
- Submit a refund request through the order details page.
- Or contact our support team and we'll help facilitate the refund.
Refund timing
Approved refunds are typically processed within 3–10 business days and credited back to your original payment method.
Questions
If you have any questions about this policy, please contact us before making a purchase.