TLC Management operates a residential portfolio across Chicago. Reviewers report severe recurring issues with tour no-shows, central office unresponsiveness, and maintenance delays, though recent on-site staff receive praise.
Most common complaints
"Unfortunately a month after moving in the elevators went out for a total of 5 weeks. It was a rough start to my time li
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Repeated city elevator maintenance violations cited between June and August 2026 for failure to maintain or repair elect
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"Hot water here is a rarity. I can’t run my shower for more than 15 minutes without it turning ice cold on me."
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"i tried for 3 weeks to get in touch, ask for photos/videos of actual units being out of state, only ever getting touch
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"People are always stealing out packages, we lots tons of them and the apartment manager never bothered about it. There’
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Property logged 10 city 311 service requests for rodents, pests, sanitation, or garbage within the last 24 months.
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Multiple municipal building violations cited, including failure to adequately heat units (CN132016), window air seepage,
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"Filthy/smelly hallways and elevators (when they’re running) the biggest cockroaches I’ve ever seen in my life and the s
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Most common positives
"Printers Row is such a great location to be in. I want to give a shoutout to Patrick Benson who is the Property Manager
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"Patrick took great care of us. I was so very happy to have him show us around. It's tough to find people of such remark
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"Ms. Sonja makes the regal home! She is always welcoming, or will let you know if you have a package. She truly goes abo
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"Beachside Apartments is Amazing! Look at these views! Access to the Lake check. Friendly professional staff always w
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"Just moved here 2 months ago and am absolutely loving the place. It is very safe and located right on the beach. The of
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"I have been here for 3 months and it has been amazing. You read older comments and get a little worried but let me tell
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"if you have a problem they're right on it.. I tend to see more of Sam than Kevin and Sam's is a sweetie both Kevin and
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"Moved here for school and the building couldn't be in a better location. Staff has been responsive and helpful and I lo