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Morguard

3 properties researched across Chicago, IL (3)

Website (833) 713-3138

74

avg score · C

Reputation summary
Morguard took over property operations around 2023. While prospective renters frequently compliment leasing and front desk staff, several residents noted increased communication delays and difficulties regarding deposit and rent refunds following move-outs.
Most common complaints
  • "Moved out in September, paid the full month, and my apartment was re-leased by mid month. Xavier owes me nearly $1,000(
    ×1
  • "Something is always breaking – whether it’s the AC, fridge, water pressure, or Wi-Fi. The elevators are a nightmare and
    ×1
  • "I lived with visibly damaged and moldy floors for two months before they were finally replaced... Even more concerning,
    ×1
  • "An elevator is always out of service and they're very slow to fix it. On top of that they reserve the elevators for cle
    ×1
  • Do not endanger your pets by moving in here!! Great location but unfortunately this place does not care about safety.
    ×1
  • TLDR: this building attracts an interesting demographic of people who don’t know how to behave and the building won’t pu
    ×1
  • I have lived in many buildings, but the management at Marquee at Block 37 is by far the most incompetent and disrespectf
    ×1
  • New update: they will try to scam you into paying to sell your data when you sign a lease, see pictures. You can’t opt o
    ×1
Most common positives
  • "The building itself is absolutely incredible — from the modern design to the high-end amenities, everything is thoughtf
    ×1
  • "Lena is the best leasing agent — she’s always smiling, super helpful, and makes everything feel easy and seamless. Henr
    ×1
  • "Easily the best place I've lived in Chicago, and am very fortunate to have been able to call Xavier "home" for the last
    ×1
  • I had a very urgent move, and Gwen helped me complete the tour, application, and move-in all within a week, which was in
    ×1
  • The staff was extremely friendly and professional and Gwen was very knowledgeable and accommodating. I would highly reco
    ×1
  • This review is for Gwen at the leasing office. She’s been very helpful, supportive and responsive during our stays for a
    ×1
  • Moving was a smooth and easy process. The leasing office was professional and responsive since the first tour. Marquee o
    ×1
  • I’ve lived at Marquee for 2 months now and so far really enjoy it. The move-in process was very smooth thanks to Kyla, w
    ×1

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