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MAA (Mid-America Apartment Communities)

5 properties researched across Austin, TX (3), Dallas, TX (2)

Website (512) 928-9650

73

avg score · C

Reputation summary
MAA (Mid-America Apartment Communities) is a publicly traded real estate investment trust (REIT) managing tens of thousands of multifamily units across the Sunbelt. Across its portfolio, operations are institutionalized, with standardized maintenance processes and online resident services.
Most common complaints
  • "The units are a bit older (built in 80s) but I’ve never had any maintenance issues. There are small quirks (for ex ther
    ×1
  • "The garage NEVER WORKS, it’s always broken and wide open. My car was TOWED last night even though I HAVE A STICKER."
    ×1
  • "MAA’s garages fill up completely with non-residents who come out for the event, leaving residents returning home in the
    ×1
  • "Parking gate it’s always broken, elevators too, and they stay for months broken until they get fixed, also it’s so inse
    ×1
  • "This place is overly secure with package deliveries, requiring the delivery companies to do a call box or go to the fro
    ×1
  • "Some units, like the one we chose, are quite old and lack proper upkeep."
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  • "Even after the HVAC system was replaced due to malfunction, the unit still has gaps and air leaks—not just from doors a
    ×1
  • "Poor communication, Hidden Fees & overcharging. The management does not do their job well. Avoid living here if you can
    ×1
Most common positives
  • "The staff is really nice and they priorities their maintenance. If something breaks, they'll be at your door right when
    ×1
  • "This complex is great! It’s affordable (paid $1109/mon for 800sqft 1B 1B), clean and safe. I don’t know why some people
    ×1
  • "Maintenance is always on point with work orders! 👌"
    ×1
  • "A huge part of that comes from the people. The maintenance team has consistently been outstanding: responsive, professi
    ×1
  • "From touring the premises to handling paperwork, Efrain was very helpful through it all and has been a pleasure to work
    ×1
  • "Neighborhoods feel safe. offers single family houses, town homes, schools and a variety of parks and outdoor ..."
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  • "Tila shook my hand with a big confident and sincere smile. Tila listened. I know she did because... No matter how many
    ×1
  • "Maintenance is awesome. They repair on the same day you put in a request."
    ×1

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