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MAA

7 properties researched across Atlanta, GA (4), Charlotte, NC (1), Dallas, TX (1), Greenville, SC (1)

Website (980) 819-0273

69

avg score · D

Reputation summary
Generally positive feedback for maintenance staff members like Marquis, Adolfo, and Reggie. Leasing agents like Regina and Vance also receive high praise. However, there are criticisms regarding management's handling of recurring issues like water intrusion and policies such as rent increases and fines.
Most common complaints
  • During our stay, we repeatedly experienced serious water intrusion whenever it rained. Water entered through the bedroom
    ×1
  • They significantly raise your rent each year while still leasing units of the same layout for a lot less. I asked polite
    ×1
  • The entry and exit gates were broken more times than they were working, and it would take multiple months to get fixed.
    ×1
  • staff neglecting responsibilities ・ moisture & mold problems that ...
    ×1
  • The property manager and staff change so frequently that you never know who is who in the office.
    ×1
  • The condition of my apartment when I moved in was far from what I expected. I dealt with repeated maintenance issues thr
    ×1
  • Anytime we have had a maintenance issue, it takes several days to hear anything about it. The maintenance team ends up m
    ×1
  • Constant dog poop in breeze ways (that do not get cleaned), smells like urine, and trash piled constantly. Not to mentio
    ×1
Most common positives
  • I toured with Regina Wagner, she was fantastic. Knows her stuff and was very thoughtful with my questions as I make a de
    ×1
  • Really appreciate Adolfo’s patience, professionalism, and quality of work. Thank you for the great service!
    ×1
  • I haven't really seen any bugs or pests of any kind, but I do live higher up.
    ×1
  • Peter is an amazing asset! Helped so much with tour and helping find the right apartment for us!
    ×1
  • The property is pretty well kept. The gym is amazing. The only real problem is the trash compactor as it overflows and i
    ×1
  • Ma Gardens tour with Ben was awesome he gave me tour of the Resort style pool. The beautiful garden and the balcony’s ar
    ×1
  • Jason was awesome. Only his third day and he gave excellent service. Very hospitable. I highly recommend going to him at
    ×1
  • Applause to Jonathon! AC unit was malfunction but successfully repaired 🥶. Thank you🎉
    ×1

Properties we've researched