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Helio

2 properties researched across Los Angeles, CA (2)

Website (657) 530-5501

78

avg score · C

Reputation summary
Several Google reviews praise the 'Helio team' for their professionalism, responsiveness, and hospitality, noting they listen to feedback, address issues, and create a sense of community. One review mentions 'John Freeman' gave a very good impression of Helio overall as a management company. There was one older negative review stating 'Shady management' from 2 years ago, but more recent reviews are highly positive.
Most common complaints
  • For the very high rent we pay the building itself is average. The amenities are average as well. The materials and finis
    ×1
  • There are alarms going off EVERY DAY ALL DAY for MONTHS now. Unless you like paying 4k for a 700 sqft shoe box, I would
    ×1
  • As an applicant, I was stunned by the fake photos here under this listing. The building doesn't look like this at all ye
    ×1
  • I called I was interested to get more information on leasing. Sign pointing to the garage it has a gate. Asked the leasi
    ×1
  • Have been here a couple months now--absolutely would not recommend. Shady management.
    ×1
  • "From construction noises of all types (drilling/whirring/hammering/thumping) to ant infestations to a raw sewage leak f
    ×1
  • "there have been ant infestation issues going on with the building for months now, the walls and floors are not very sou
    ×1
  • "Videos of sewage leak from ceiling and construction noise attached."
    ×1
Most common positives
  • I lived at Venue for 2 years and cannot say enough about it. If I didn’t relocate for a job, I’d never move out. The flo
    ×1
  • The people are what truly made this place feel like home. The front desk and overnight security teams were an absolute b
    ×1
  • My wife and I love living at Venue. The staff is extremely friendly and helpful and always go above and beyond to help r
    ×1
  • I found my time living at Venue completely stress free. Overall I found the building quiet, clean, and managed very well
    ×1
  • Easily the best leasing + management staff I’ve experienced. Everyone is super nice, and you can tell they truly value t
    ×1
  • I moved in Feb 2023 and I absolutely love living here. The property is gorgeous and incredibly well maintained (it’s bra
    ×1
  • "The apartments are brand new and beautiful. They have modern appliances and high ceilings. I would use the gym, rooftop
    ×1
  • "If you're looking for a new construction that's safe, quiet, and clean - I'd recommend this property."
    ×1

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