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Group Fox

2 properties researched across Chicago, IL (2)

58

avg score · F

Reputation summary
Group Fox manages multiple properties across Chicago and other markets. Resident sentiment reflects polarizing experiences: while touring and front-desk staff receive praise, widespread recurring complaints highlight aggressive move-out fee assessments and communication breakdowns.
Most common complaints
  • "Fox group is a scam… made me the person who lived before in the apartment and everyone i spoke with replace the floorin
    ×1
  • "Their stance is that ANY damage to the floors requires them to redo the entire floors and that you must pay for 100% of
    ×1
  • "Eventually, they sent the bill to collections and tanked my credit score by 100 points even though I settled with the c
    ×1
  • "Lastly, you can have inside voice conversations through the walls, it’s pretty bad."
    ×1
  • "First, the elevators are a nightmare. This is a 28-story building, yet often only ONE elevator works, the worst wait ti
    ×1
  • "The worst part was the roaches we had for months!! They tried to brush in under the rug and blame it on us, but then co
    ×1
  • "For thousands of dollars a month you not only have no control over the temperature of your unit, they will start blasti
    ×1
  • Repeated city building violations cited for failure to maintain or repair electric elevators and water accumulation in t
    ×1
Most common positives
  • "The location is unbeatable — Streeterville, steps from Navy Pier, the Chicago Riverwalk, and tons of restaurants and sh
    ×1
  • "Dominique was professional and knowledgeable about the building and its amenities. I never felt pressured to lease the
    ×1
  • "The concierge, as well as the maintenance and engineering staff, are always resolving any issues we have in an efficien
    ×1
  • "The art studio is lovely and was one of my favorite parts of the building, and the pool is also really nice."
    ×1
  • "Joshua and Javier arrived shortly after we put in the work order, they were very polite and efficient. 10/10 for sure!"
    ×1

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