FLATS

2 properties researched across Chicago, IL (2)

avg score · D

Reputation summary

FLATS operates The Rosie. Resident experiences reflect frequent turnover in on-site managers, delays handling security deposits and refunds, and responsiveness bottlenecks, though maintenance staff receives widespread acclaim.

Most common complaints

Official municipal records cite 13 building code violations regarding failures to maintain or repair the building's elec
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"There are two elevators in the building, and one of them is down for probably 9 months out of the year. Then, every cou
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"The 2nd elevator has still not been repaired, the package situation hasn't gotten any better, and my name still hasn't
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"People regularly sneak into the building to use the gym and amenities, and good luck getting a timely response from man
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"They will send you to collections for bogus charges months after you move out without even attempting to contact you. Y
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"I submitted a maintenance request for blinds of the only window in my unit on 7/11/2024. They were fixed on 7/10/2025 -
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"I'm from outside Chicago and have no way to contact them since their AI is only keyed to help people with tours. They n
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Open municipal building violation (PL151137) issued by the City of Chicago on 2025-08-07.
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Most common positives

"Victor is the maintenance guy and a person like him I had never met in other buildings I lived in. He is super friendly
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"Great apartment overall. Apartment is nice with new appliances. Floor-to-ceiling windows offer a fantastic view—especia
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"She has been an absolute breath of fresh air! Issues that had been lingering for months were resolved seamlessly as soo
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"Loving the Weyland and all the amenities it has to offer as well. Close to the train, a lot of thrift stores, and great
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"Beautiful apartment, rooftop, gym, & lobby! & everything stays clean & fresh smelling on the daily. They’ve done breakf
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"I have to just recognize the maintenance team here, Hector and Alex. Out of all the place I’ve lived at I have never en
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